No, customer pickup from our production facility in Savitaipale is not available. Our facility is exclusively dedicated to manufacturing operations, with no customer service infrastructure, reception area, or staff assigned to handle pickups. This policy ensures safety, maintains production efficiency, and ultimately benefits all customers through faster turnaround times.
Why Pickup Isn't Offered
Our Savitaipale facility operates as a focused manufacturing workspace where skilled craftsmen produce custom clear vinyl curtains in a controlled environment. The facility layout prioritizes production flow—cutting tables, welding stations, quality control areas, and material storage—not customer interaction. We have no reception desk, waiting area, or staff available to process pickups during business hours. More importantly, manufacturing facilities involve safety hazards (machinery, chemicals, heavy materials) that make customer access inappropriate and legally problematic. Insurance and liability regulations prohibit untrained visitors from entering active production areas, and designating a separate pickup zone would require costly infrastructure that would ultimately increase prices for all customers.
Professional Shipping to Your Address
Every Pikkuna order is shipped directly to your address. Delivery costs are calculated separately based on your order weight and destination—the exact price is always shown in your cart before checkout. We package each curtain carefully in protective wrapping designed to prevent damage during transit, even for large or complex orders. When your order ships, you will receive a tracking number via email to monitor your package's journey. Delivery times depend on the courier service and your destination. The shipping process is completely hands-off for you—no need to arrange transportation, rent a vehicle large enough for oversized curtains, or take time off work to drive to our facility.
Advantages of Direct-to-Address Delivery
Beyond convenience, direct shipping offers practical benefits: Your curtain arrives protected in manufacturer packaging until you're ready to install it—no risk of damage during transport in your personal vehicle. Large or multiple curtains (which can be bulky and awkward to transport) are handled by professional logistics providers with appropriate vehicles and equipment. You can have your order delivered to your installation site even if it's different from your billing address—perfect for second homes, rental properties, or business locations. If you're not home during delivery, most carriers offer flexible redelivery options.
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